This is very phone specific and nothing to do with how the sender name was registered or processed. Alphanumeric sender name (Sender ID) allows spaces in the name to provide proper meaning when customer receives the SMS. Some of the smart phones, including all Iphones (IOS), have started removing the spaces from the sender name. This means that if you have 2 or more words in the sender name separated by space, it will be combined as one word. For example, the sender name “TO BE PRCS” will appear as “TOBEPRCS” on these phones. To avoid confusion to the end customer in understanding the original sender, we recommend to Capitalize the first alphabet of each words (Example: “To Be Prcs” will become “ToBePrcs”) or use “-” (hyphen) instead of spaces (example: “To-Be-Prcs”) so that it is more readable to the end user.
Majority of the Android phones do support spaces in the sender ID and it is specific phones that removes the spaces.
