Below are the details that needs to be collected and stored for any consent. If requested by the regulatory or operator, Brands should be providing this information as "Proof of Consent".
Here, the consent can be collected from Raffle Draws, when registering for Loyalty programs or providing delivery address in the store. These consents can be digitized and stored against the respective mobile numbers.
Here, the consent can be collected from websites, mobile applications, online surveys, Facebook forms or any electronic format where you can record customer's IP address from where they are accessing the digital form.
Types of Consents Not Allowed
Standard GSM Supported Characters
In the above link you will find 2 tables:
Unicode Symbols & Characters
You can download the NOC letter template from downloads section. Operators have blocked all the generic sender names and any SMS that needs to be terminated to KSA should have a valid Sender ID related to the company.
Messages template (samples) are provided to the operator in advance to make sure there is no misuse of the sender names or the SMS services. It is advised not to deviate much from the template shared or chances of the sender getting blocked are high.
For Marketing Messages, all the sender name should be appended with "-AD", thus leaving the total sender name length to 8 characters. Any marketing message send without "-AD" in the sender name will be considered as a violation and can lead to blocking of the sender name.
On the other hand, P2P or Person to Person (Peer to Peer) are all messages that are sent from one mobile phone to the other directly. These messages are initiated by humans and send manually.
For certain operators, there will be a prior registration / white listing that is required with certain documents like NOC, Trade License, Message samples etc. Once the details are submitted registration can take anywhere between 1 to 5 working days.
2-Way SMS are facilitated using a short code (4 to 6 digit codes) or Long number which is connected directly to Precise SMS server. Messages thus received are routed to respective applications or forwarded to your back end systems.
If you are using our service to send marketing SMS, please do contact one of our support team to get the short code or website address to incorporate within your messages.
To add your number to the operators DND list, send a text message "B SHORTCODE/SENDER NAME" to "7726" number. Example: B TOBEPRECISE
To start receiving SMS from the blocked sender name, send a text message "U SHORTCODE/SENDER NAME" to "7726". Example: U TOBEPRECISE
To start receiving SMS from all the blocked sender names, send a text message "UALL" to "7726". Example: UALL
At any time if you want to know all the sender names that were blocked for your number, send a text message "GET" to "7726".
* SMS to 7726 will be free of cost.
If you are a STC customer, send the text "3311" to "900". Your number will be blocked from all incoming A2P SMS. To unblock or to start receiving SMS send the text "3322" to "900".
If you are a ZAIN customer, send the text "DND" to "959". Your number will be blocked from all incoming A2P SMS. To unblock or to start receiving SMS send the text "Stop DND" to "959".
If you are a Mobily customer, send the text "STOP" to "60445" and to unblock send the text "Continue" to "60445".
We also provide SMPP based connectivity that you can utilize if you already have SMS software that supports SMPP. You can use the same account for both SMPP and API based connectivity.
You can use the Support section to reach us or email to email@example.com. For any commercial queries, please use REACH US section and send your requirements and one of our team will get in touch with you at the earliest possible.
Majority of the Android phones do support spaces in the sender ID and it is specific phones that removes the spaces.